Student Success Technology Services

Student Success Technology

Student Success Technology Services assists in the management of information technology resources within the Division of Student Success. It provides support and guidance to our users and serves as a liaison to the larger Texas State IT community. The office embraces the divisional mission to provide high quality services to ensure the success of the departments we support.

Windows 11 Update

Beginning May 1, 2023, all newly purchased Windows computers will receive the Windows 11 Texas State image.

Any university-owned compatible computer requiring a reimage will receive the Windows 11 Texas State image.


Submit a Work Ticket (DSS Staff)

Student Success staff are encouraged to submit a workticket into our workorder system. This ensures that requests are forwarded to the entire team to facilitate service

Ask a Question

Do you have a question for Student Success Technology? Use the button below to send a question to our office

94.7% positive rating on quality customer service


Systems and Services

15 Servers

1360 Supported Devices

55 Applications


76 Departments Utilizing Custom Systems

2198 Service Request Resolved Annually

700+ Security Roles

366 Recognized Student Organization


10 Student Success Technology Staff

3 Student Success Technology Student Employees

DSS Staff and G.A users